MethodWorx was commissioned to create a custom booking widget for Prezzo that integrated with Zonal's Events Booking system and API. This case study highlights how the new Prezzo Booking Widget has enhanced the overall booking experience for Prezzo customers.

The widget delivered by MethodWorx utilises additional features such as Cross-Sell, which provides alternative booking slots from nearby restaurants when the original restaurant choice is not available. The Credit Card Guarantee/Deposit feature facilitates deposits for larger bookings during busy periods by integrating with Braintree and providing pre-authorization of customers’ payment methods. The Flexible Journey feature allows for quick changes and updates via configuration or component changes to accommodate frequently changing COVID-19 rules, such as opening times, maximum guests, terms and conditions, and collecting additional adult details.

The custom booking widget delivered by MethodWorx has significantly improved Prezzo’s overall customer booking experience. The additional features provide flexibility and convenience for customers, while the improved reporting allows restaurants to maximise their capacity. With the new Prezzo Booking Widget, the booking process is smoother and more efficient for both customers and restaurants.