Book your PizzaExpress table on the go with the new Chat Bot


 
Published

We are proud to announce the build and deployment of a chat bot for PizzaExpress.

This bot integrates seamlessly with PizzaExpress' table booking suppliers to give Facebook users a quick and convenient way reserve a table at one of the 450+ PizzaExpress restaurants.

We worked closely with the Digital and Marketing team at PizzaExpress to deliver a journey that a user could complete in no-time at all.  Although bot AI (e.g WIT.AI) technologies were trialled for this solution, it was agreed to keep the journey as simple as possible so the user could get to the end result with the least hassle possible.

What other people are saying about this:

PizzaExpress moves beyond gamification with reservation chatbot launch